Does Altibase provide global technical support?
- Post by
- Altibase
- Date
- 2021-03-10
Yes. Altibase has offices and partners around the world to provide 24/7/365 customer service.
Global Support Structure of Branch and Partners’ Network
Altibase has over 20 years of experiences supporting customers on a global scale. These experiences have helped Altibase fine tune its support processes and guarantee maximum availability for its clients. Altibase’s typical support process for global customers is depicted visually below:
Collaborative Support
Altibase provides quick and easy collaborative support to respond to urgent requests from clients through its global coverage as well as Altibase HQ. Altibase’s typical support and escalation process is depicted visually below:
