What services do Altibase support?
- Post by
- Altibase
- Date
- 2021-11-29
In case of emergency, technical support requests are accepted by phone (+82-2-2082-1114 / 1899-0028).
The ALTIBASE HDB Technical Support Center provides 24/7/365 support to respond to customer needs at any time.
If you prepare in advance, you can respond quickly.
Prerequisites:
Maintenance support number (SID)
Product Version
Computer operation system and operating environment
Details of the error (exact content of the error message)
What caused the problem and what procedure was taken to resolve the problem