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A Telco With Over 26 Million Subscribers Utilizes Altibase as a Front End to Oracle for Higher Performance and Lower Database-Related TCO

The telco’s use case epitomizes Altibase’s compatibility with Oracle: Altibase can replace Oracle or can interoperate with Oracle when replacement of all Oracle databases is not feasible.

Aug. 13. 2018

 

The cost savings are manifesting greatly as Altibase is now open source.

The telco is the largest mobile service provider in Korea with 26 million subscribers.

Before the telco chose to deploy Altibase, it had been adopting Oracle on a legacy mainframe-based IT infrastructure for its real time rating system. However, it identified the following limitations of its legacy DBMS:

  • Its billing service suffered from major delays as the number of subscribers grew substantially.
  • With growing demands on the legacy system, database-related TCO became progressively onerous.
  • The company was unable to detect and shut off service when prepaid balances were depleted.
  • The inability to accurately detect customer balances resulted in negative balances and uncollectible funds.

The company tested various databases and eventually chose Altibase. Altibase was used as a front-end to Oracle, which was used for hosting historical data with a view to enhancing the performance and lowering database-related TCO. The results are:

  • It has been able to precisely check and act on customer balances.
  • It was enabled to process customer usage on a per-second basis.
  • Revenue losses resulting from undetectable free usage and uncollected negative balances were eliminated.
  • It has the ability to efficiently integrate billing services for subscribers using multiple services.
  • Customers can have access to their balances in real time and without error.
  • It replaced an aging and expensive mainframe-based legacy system with an open UNIX platform, which resulted in lower TCO.
  • Most importantly, it was able to reduce its reliance on Oracle and to achieve higher performance with lower TCO.

Altibase is a hybrid database which can be utilized in a hybrid, in-memory only or on-disk only mode.

A telco with over 250 million subscribers utilizes Altibase to implement real time billing with its prepaid services

A Telco With Over 250 Million Subscribers Utilizes Altibase to Implement Real Time Billing With its Prepaid Services

Altibase Was Chosen Over Oracle TimesTen and SolidDB

NEW YORKJuly 23, 2018 /PRNewswire/ — The telco is the third largest telecommunications provider in China with 250 million subscribers.

Historically, the company suffered from payment defaults and operational deficiencies for its online charging system. Those problems manifested themselves in three core areas.

1. Inability to effectively terminate service. The company was unable to identify and cut customer usage when prepaid balances were exhausted. Essentially, customers who chose to game the system would continue to talk for free until its systems “caught up.” The company’s legacy DBMS could not efficiently detect negative balances. Worse yet, losses shadowed increasing latency. The result was a vast amount of uncollectible receivables.

2. Inability to reinstate timely service.Unfortunately, customers who inadvertently exhausted their balances and subsequently paid their overages suffered as well. Limitations in its legacy DBMS speed prevented swift reactivation of service to these loyal customers. The result was a catastrophic loss of consumer confidence, customer satisfaction and, ultimately, retention.

3. Inability for customers to accurately check remaining balances. Since customers could not accurately check their current balances, they could not preemptively replenish their accounts. The balance information was stale, and loyal customers paid the price with defunct service.

The company tested various database products including Oracle TimesTen, soildDB and Altibase. It chose Altibase in 2010. Since then, the company has adopted Altibase in consideration of performance, reliability and functionality all with the underpinnings of a complete solution.

The results are:

  1. The company has the capacity to precisely check and act on balances.
  2. Its system latency was reduced, which corrected errors that some customers took advantage of.
  3. Outstanding balances, when paid, coincided with swift restoration of service.
  4. Customers can accurately check remaining balances, knowing when to reload funds.
  5. Customer satisfaction, loyalty, attraction and retention are maximized.
  6. Customer attrition is minimized.

After nearly 20 years as an enterprise grade closed source database, Altibase went open source in February this year.

Learn more about Altibase at https://youtu.be/pooexk0glK8, and download its open source database at https://altibase.com.

Altibase v6.5 Chosen by China Mobile, Fujian for its Billing and Order Support System (BOSS)

Altibase, a provider of in-memory database management system, announces that Altibase v6.5 was chosen by China Mobile Fujian over other leading database vendors for its high performance and advanced features.

Altibase Relational DBMS

High performance is a critical requirement for business support systems because BSS systems play a key role in product management, order management, revenue management and customer management for telecommunications providers. China Mobile Fujian recently decided to leverage the in-memory capabilities of Altibase v6.5 to meet these extreme performance requirements.  Altibase’s superior performance, efficiency and stability made it the ideal choice for China Mobile’s BOSS solutions.

China Mobile previously utilized Oracle Exadata for its BOSS solutions.  However, the resulting system was plagued by numerous bottlenecks.  Bottlenecks included limited transaction processing, high scalability costs and data consistency issues.  As a result, China Mobile, Fujian began seeking out a replacement DBMS solution with better performance characteristics, the ability to operate on cost-effective x86 client-server architectures and the ability to support data distribution across multiple businesses.

After a four-month evaluation period consisting of a formal proof of concept (PoC) and intensive benchmark testing (BMT), China Mobile opted to utilize Altibase over other leading DBMS solutions such as Oracle TimesTen.  Not only did Altibase meet all of China Mobile’s stringent requirements on product features, performance and scalability, but Altibase also provided superior consulting and technical support services.  China Mobile was especially impressed by Altibase’s detailed proposals for non-stop service architectures, billing data process integration and data interlocks with Oracle products.  Therefore, China Mobile Fujian felt that Altibase had the highest chance of meeting the needs of their demanding customers.

“The demand for high performance and large data sizes is growing at an enormous pace in the Chinese market.  Altibase has worked tirelessly to satisfy these demands for enterprises across the world with their battle-tested in-memory databases.  China Mobile Fujian’s decision to utilize Altibase is testament to the fact that customers around the world are beginning to recognize the superiority and quality of Altibase’s products.  China Mobile is just the beginning, and we strongly believe that Altibase will soon become the database of choice for all Chinese enterprises looking for stability and extreme performance.” – CEO of Altibase China