Altibase Support Subscription

Altibase is a freely downloadable open source DBMS. It offers free access to all the features of Altibase DBMS. While Altibase is free, we provide a paid support subscription for those who wish to have professional support.


  • Quality-proven product from over thousands of customers
  • Package identified through test and quality verification procedures
  • Software Updates, Bug Fix, mission critical patching
  • Management, migration, monitoring and recovery tools
  • Intelligent distributed cluster based on sharding technology
  • Priced per socket

[Technical Support]

  • 1 year subscription term
  • Unlimited support incident
  • 1 hour initial response time for incident
  • 24 / 7 / 365 support coverage
  • Incident support through the Customer Support Portal (
  • Proactive notifications of hot fixes
  • Consultative support

Gartner’s Magic Quadrant for Operational DBMSs 2013, 2014, and 2015 echoes Altibase’s strengths in support and professional services.

Gartner states: “References gave the company high marks for the overall performance of its operational DBMS, as well as for support, professional services and ease of use.”

For more information, please Contact us.