Altibase is a freely downloadable open source DBMS. While Altibase is free, we provide a paid support subscription for those who wish to have professional support. Followings are main terms of the Altibase Support Subscription.
- 1 year subscription term
- Quality-proven product from over thousands of customers
- Package identified through test and quality verification procedures
- Software update, bug fix, mission critical patching
- Management, migration, monitoring and recovery tools
- Priced per socket
- Unlimited support incident
- 1 hour initial response time for incident
- 24 / 7 / 365 support coverage
- Incident support through the Customer Support Portal (support.altibase.com)
- Proactive notifications of hot fixes
- Consultative support
- Intelligent distributed cluster based on sharding technology (Additional)
For further discussion, please Contact Us.