INNOCAPTION

MEZMO adopts Altibase for its mobile app for the hearing impaired

Altibase Announces that MEZMO has Adopted Altibase for its Mobile Communication App for the Hearing Impaired

INNOCAPTION

Altibase is pleased to announce that MEZMO, the communication provider approved by the FCC as a TRS provider for the deaf in the US, has switched from MySQL to Altibase. Altibase will now function as its core database for telecommunication replay  service (TRS), which enables phone calls to the hearing impaired by showing the voice of the other party by letter.

MEZMO, headquartered in the US, operates the service, InnoCaption. The company found its MySQL database service inadequate in meeting its specific requirements. The challenges it was facing included performance deterioration as the number of subscribers increased and more services were added. Another issue was no real time updates of information on subscribers, billing status and logs. The process also requires some manual handling from time to time in batch mode. In addition, product instability, mediocre performance scaling and heavy dependence on add-ons of MySQL were often a cause for concern.

MEZMO required a database that could update and process its data without performance degradation. It also wanted to address the performance degradation issue with minimal investment in hardware additions or upgrade. The new database was required to allow for easy migration of data objects from MySQL and allow for easy adoption in the Amazon cloud. SQL databases, moreover, could pose problems with inter-operating with other systems built by the company on relational databases.

The above considerations were met by Altibase, and MEZMO adopted Altibase in 2014. Since then, Altibase has served MEMZO as a core database that provides both performance and reliability. MEZMO has been able to avoid performance degradation even when more subscribers and services are added.

Data processing and updating is now executed at a fraction of the cost that could have incurred with hardware addition for equal performance. Altibase’s hybrid architecture is utilized to store frequently used, recent data in memory, and less frequently used, historical data on disk.

The migration was easy and straightforward between relational databases, MySQL and Altibase.

MEZMO currently updates its system to analyze big data using Altibase in light of the performance and reliability Altibase has provided in the past 3 years.

After nearly 20 years as a closed source database, Altibase is now open source, and that includes its state-of-the-art sharding.

Learn more about Altibase at: https://youtu.be/pooexk0glK8, and download its open source database including sharding at: http://altibase.com.