How can I solve the emergency critical problems?
Urgent issue can be investigated and solved through our Remote Altibase DBA. For critical issues, Altibase engineers will make every effort to resolve your problems as quickly and efficiently as possible.
Remote Altibase DBA
Remote access support is a kind of online support via an Internet-based remote access/control program.
- Review your business and technical requirements
- Provide guidance on your architecture and design
- Install Altibase software
- Implement the database schema
- Load or migrate data from your existing system
- Make recommendations for your deployment and operations
Remote Altibase DBA Resolution Goal
Emergency Level |
Description |
Resolution Goal |
1 (Critical) |
|
24 Hours
|
2 (High) |
|
48 Hours
|
3 (Medium) |
|
3 Business Days |
4 (Low) |
|
5 Business Days |
Altibase – Downloading is Believing.