Does Altibase provide global technical support?

Yes. Altibase has offices and partners around the world to provide 24/7/365 customer service.

Global Support Structure of Branch and Partners’ Network

Altibase has over 16 years of experiences supporting customers on a global scale. These experiences have helped Altibase fine tune its support processes and guarantee maximum availability for its clients. Altibase’s typical support process for global customers is depicted visually below:

11_Does Altibase provide global technical support_1-01

Collaborative Support

Altibase provides quick and easy collaborative support to respond to urgent requests from clients through its global coverage as well as Altibase HQ. Altibase’s typical support and escalation process is depicted visually below:

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